On your new Android device, install the Duo mobile app and open it. If the user meets all these conditions, then it is possible to restore the Duo-protected account backup to a new Android device. And lastly, the user must have access to Duo mobile on previous Android devices. Secondly, the user must have enabled the Instant Restore. Firstly, the Duo mobile account should have a backup on Google Drive. If the user wants, he can transfer the Duo mobile app to a new device with Instant Restore on Android, but it has a few conditions. How to Transfer Duo Mobile App to New Device with Instant Restore on Android Moreover, you can choose any contact method to check your Duo. You can check by going into My settings & devices. Your new device has been added to the Duo mobile app. Once the account is linked, you will see a green tick on the bar code. After scanning, you will see Add account on your computer, and it will link your iPhone to the Duo account. Take your iPhone and click on the + to scan the barcode. Now, come back to the computer and click on I have Duo Mobile.

Go to the App Store and install the Duo mobile app.

Choose the type of smartphone that you are using (iPhone, Android, Windows, or other). Tap on Continue to proceed and then enter the verification code to continue. Enter the type of device you are adding, and then enter the phone number of the device you want to add. Choose the device on which you want to apply authentication and enter your phone number or choose a bypass code so that Duo can contact you. Sign in to your myTC portal and open Duo. The first thing we will discuss is how to add a new phone or device from the Duo mobile app. How to Add a New Device from Duo Mobile Appĭuo mobile app allows the user to secure any app using its two-factor security. Bonus: Transfer Duo Mobile App Data to New iOS Device with Backup Tool.How to Transfer Duo Mobile App to New Device with Instant Restore on iOS How to Add a New Device from Duo Mobile App Select your desired device from the list and follow the on-screen prompts to complete the enrollment process.Send a push to your phone to authenticate with Duo. To gain access to the Duo settings menu, you will need to approve authentication first.If you are having issues accessing the Duo interface please try an incognito or private browser session.) (It is possible that your browser might have saved a session cookie from a previous login and is bypassing the login screen. We recommend visiting and signing in to access the Duo interface. From a computer, access the DUO settings interface by logging into any service that is integrated with Duo.The backup device can be any of the following: a landline phone number, office phone number, tablet, TouchID, token or non-smartphone.Now that you're enrolled and your mobile phone is added as your primary authentication device, it is a good idea to add a second option from the steps below, just in case you are ever without your smartphone.Īdd a backup device in the event that your primary device is unavailable. Click continue to log in and finalize the password setup.Here you can change the setting to automatically send this device a Duo Push to save a login step. You will then be presented with options to configure your device options.A successful scan will display a green check over the barcode. Point the rear-facing camera at the barcode, and the Duo app will automatically scan and add your App State account to Duo Mobile.On your mobile device/phone and select 'Set up account' and ' I have existing accounts' (Allow access to your camera if prompted.).A barcode (QR Code) will display that will need to be scanned with the Duo mobile App.Select the button 'I have Duo Mobile installed'.Verify ownership of the device by a phone call or text, enter the verification code, and continue.Enter the mobile phone number and check the box to confirm entry.Click Start Setup and then choose Mobile phone.

After providing proof of identity you will be presented with the Duo enrollment screen.

Access the App State Password Manager by visiting.

Enroll in Duo from the Password ManagerĪll new faculty, staff, and students will be required to enroll in Duo on their first password change.

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